Traveller Information

Information and useful links to help travellers before, during and after their journey.

Conditions of Use

These documents detail all the usage conditions that apply to Eurail and Interrail Passes. They serve as supplements to the Pass Guides provided with the purchase of your Eurail or Interrail Pass.

Delay Compensation

If you have experienced three or more train delays of more than 60 minutes each during your Interrail or Eurail trip, you may be eligible for a monetary compensation for your inconvenience.


Find out all you need to know about reservations for your trip, including which trains require reservations, how and where to book them.

Supporting Documents

Links to various documents like additional lines for the Travel Diary, Brochures, Privacy Policy, and Delay Compensation Form.

Rail Traffic Information

For more information on current rail traffic information, maintenance, potential disruptions, and updates.

Rail Planner App

The Rail Planner is our free and convenient app that provides offline access to the European train timetables. With the app, you can use the ‘Trip Planner’ feature to plan your trip in advance, at the train station or even on the train!

It also contains a wealth of information on the validity and additional benefits of the Passes, and allows you to make e-reservations for many high-speed and international trains in Europe, making it the perfect companion for your trip.

Download on Google Play Download on Apple App Store

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