Traveller Information

Information and useful links to help travellers before, during and after their journey.

Conditions of Use

These documents detail all the usage conditions that apply to Eurail and Interrail Passes. They serve as supplements to the Pass Guides provided with the purchase of your Eurail or Interrail Pass.

Delay Compensation

If you have experienced a train delay of more than 60 minutes during your Interrail or Eurail trip, you may be eligible for a monetary compensation for your inconvenience.


Find out all you need to know about reservations for your trip, including which trains require reservations, how and where to book them.

Supporting Documents

Links to various documents like additional lines for the Travel Diary, Brochures, Privacy Policy, and Delay Compensation Form.

Rail Traffic Information

For more information on current rail traffic information, maintenance, potential disruptions, and updates.

Europe at your fingertips!

Our new Rail Planner App has arrived, with updated rail timetables, lots of new features and a shiny new look. Whether you’re planning your next trip from your sofa or searching for your next train at the station, it’s a trip planner and a timetable in your pocket – and it works offline, too.

Download on Google Play Download on Apple App Store

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