Here you can find various documents to support you during or after your rail journey.
Additional Travel Diary Lines
Still hungry for more travel after using up all the lines in your Travel Diary? Click the download button below, print out the document and attach it to your Pass Cover to continue travelling uninterrupted. Make sure to show these together with the rest of your Travel Diary to train conductors, and please include them with your Pass Cover if you decide to send it in to us.
What information is collected from the Pass Cover when it is sent in?
Eurail Group G.I.E. collects non-identifying information (registered routes and ticket details) and personal details (name, email address, postal address, age group and Mr or Ms) from the Pass Cover. We do not collect the Passport number or signature.
What is your information used for?
Collected personal details will be used to process the authorized transaction (i.e. to send you a gift, or to return the Pass Cover to the address provided).
If you ticked the box “I give Eurail Group G.I.E. permission to use my personal details for research purposes and for sending me relevant Eurail information” Eurail Group G.I.E. may use your personal data for research purposes (i.e. to send you a survey), or you may receive relevant Eurail information in the future. If you ticked this box, Eurail Group G.I.E. may also transfer your data to third parties to which Eurail Group G.I.E. exclusively assigns the task of market research.
We may use non-identifying information for analysis, research or statistical purposes.
How does Eurail Group protect your information?
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.
Do we disclose any information to outside parties?
Data Processing and Controller Identity
In accordance with EU Directive 95/46/EC, art 6 1.e, personal details will be kept for no longer than is necessary. We value your opinions and appreciate your comments. If you have any questions or concerns or if you want to correct, block or erase your personal details, please contact us by mail to the following address: firstname.lastname@example.org.
Right to correct, block and erase the data
In accordance with EU Directive 95/46/EC, art 10, at your request, we will correct, block or erase the data stored to the extent that this does not conflict with applicable laws (e.g. accounting requirements for invoices).
This policy was last modified on January 1st 2015